What type of information should a pharmacy technician avoid providing directly to a patient?

A pharmacy technician should avoid providing advice on changing medication dosages because this task falls outside their scope of practice. Dosage adjustments require clinical judgment and knowledge typically reserved for licensed pharmacists or other healthcare professionals, such as doctors.

Providing advice on dosage changes could lead to potential harm if incorrect information is shared. Pharmacists, with their comprehensive training and licensing, are responsible for evaluating patient-specific factors and making informed decisions about medication management. This ensures patient safety and proper medication therapy.

In contrast, factual information about a medication, information about side effects, and instructions on proper medication usage are within the pharmacy technician's role when it involves relaying information provided by pharmacists or established guidelines. Technicians can help communicate this information as part of their responsibilities while maintaining the integrity of medication dispensing and patient counseling.